Returns Policy

At MyBikeBits, we pride ourselves on customer service, so if you buy a product from our online shop which subsequently needs to be returned, we’ll provide you with a returns service that is totally hassle-free.

As long as you return your item in its original unused, unfitted, undamaged condition within 30 days of purchase, we’ll be happy to receive it back in exchange for a refund.

Please note, you are still responsible for the item until it is safely in our receipt as we will not be able to refund or exchange items that have been lost in transit.

In first instance, please contact us for returns authorisation by email enquiries@mybikebits.com

Return Exceptions

Some items cannot be returned if they are opened. Any items that has been used, installed, worn, altered, fitted or damaged will not qualify for a refund.

Please note that we do not refund any original shipping or handling fees that you may have paid with the original order.

Exchanges

Please note that you still will have to pay return shipping for any exchanges.

Warranty return or exchange postal costs will be refunded to you if your item is deemed to be a valid warranty claim.
 

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U.K. Delivery

 

Most Products will include FREE U.K. Delivery by Royal Mail 48hr, those that do not include free U.K. delivery by Royal Mail 48hr, the delivery cost will be displayed. Larger items will be delivered by another courier.

Royal Mail 48hr postage throughout the UK usually will arrive within 2 working days depending on purchase time. We aim to dispatch all orders placed before 1pm that same working day.

 

European Deliveries 

 

For all deliveries outside of the U.K. to Euopean Countries, please email enquiries@mybikebits.com  with you requirements before purchase so that we can provide you with an accurate quotation for delivery. We are sorry, but we are unable to deliver outside of Europe at this time due to unrealistic shipping costs.

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News in brief

We now have an Instagram page. Click on the logo at the top of the page to see what we have posted!

Stickers, stickers, stickers!!!

We know lots of you like stickers! So, we now have some fantastic vinyl stickers for you to stick where ever you wish! (within reason of course!) They will be sent out free with every Web order! Get yours now!

 (Subject to availability)

Sticker: Logo on a clear background

NEW ARRIVALS!

SK 336 Evo's

the evolution version of the Magnesium SK336 is in stock.  Click the images for more information.

 

B043 Platform Pedal

Syun LP B043 Pedals

The B043 is a new large platform super grippy pedal sporting 10 though pins on each side. These are now available in Red, Black & Blue with purple coming soon. If you have any questions, please feel free to contact us.

               

                Flat Pedals

SPD's Anyone?

Skyeye MD1 SPD pedal

The MD1 is a robust mountain bike oriented double sided SPD pedal. Having a Magnesium body, they will weigh just 372g per pair with CrMo axles & 328g per pair with Ti axles. We have been testing these pedals out on the trails and they are now in stock! click the link below for more information. 

Back in stock very soon!

 

              Clipless Pedals

New Grips in stock!

Skyeye AG-19 Half Lock-on

The AG-19 is a new durable yet tacky half lock-on grip.

We are using these grips on our own bikes and are really impressed with the way that they perform and feel.

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